Mentoring programs are a fantastic and incredibly efficient way of upskilling your staff and frankly you are crazy if you don’t have one.
I’m not talking about some massively heavy top down HR mandated process but an organic, bottom up, staff led process. Making it bottom up means that you hear from your front line staff on what they actually want to get out of the program rather than what you think they want.
Having been both a mentor and a mentee, I can say that both get a huge amount out of the process. Whether it’s insights, guidance, network or general development for mentees to people management, organisational insights, leadership and communication skills for mentors, it’s a win-win for everyone.
Now I’m not going to tell you how to do it as it will vary from organisation to organisation but as long as you have some basic protections/escalations for all parties, it’s pretty hard to get wrong so get out there and start your program.